Syracuse Time & Alarm is seeking a motivated and growth-driven Sales Engineer Trainee to join our rapidly expanding team in New York State. This role offers the unique opportunity to begin a long-term, commission-based career by learning the technical and sales aspects of low-voltage integrated systems. The Sales Engineer Trainee will support system design and client development while receiving hands-on training, with the goal of becoming a key business leader within the organization. We are seeking someone who embraces responsibility and views this role as essential to the success of our clients and communities—including hospitals, universities, and municipalities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales & Client Relationship Development:

• Build and maintain client relationships by identifying customer needs and offering customized system recommendations and demonstrations.

• Prepare and present technical proposals designed to meet client goals and industry requirements.

• Work directly with a Sales Manager to develop strategic acquisition plans and grow the customer base.

Technical Design & Support:

• Analyze customer requirements and design integrated time and alarm system solutions.

• Ensure compatibility with existing infrastructure while complying with all relevant codes and standards.

• Provide pre- and post-sales technical support, including troubleshooting and end-user training.

Project & Team Coordination:

• Collaborate with internal departments to ensure a seamless customer experience and effective project delivery.

• Act as a customer liaison, providing product feedback to support continuous improvement and innovation.

Market & Business Development:

• Stay informed on industry trends and new technologies.

• Contribute to business growth by supporting marketing campaigns and refining sales strategies.

• Travel within Central and Upstate New York to meet with clients and prospects in person.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, marketing, sales, or a related field (preferred).

• Experience in technology or network-related sales is a plus.

• Previous success in solution-based sales of technical products or services is beneficial.

• Proven leadership and ability to manage long-term customer relationships.

• Willingness to travel within the region.

SKILLS AND QUALIFICATIONS

• Excellent interpersonal, presentation, and negotiation skills.

• Ability to work independently in a fast-paced, self-directed environment.

• Strong time management and organizational skills.

• Effective decision-making and creative problem-solving abilities.

• Willingness to adapt and revise strategies based on feedback or market conditions.

• Comfortable engaging with all levels of an organization, from technicians to executives.

• Valid driver’s license and access to reliable transportation.

SOCIAL SKILLS

• Coordination – Adjusting actions in relation to others’ actions.

• Service Orientation – Actively looking for ways to help people.

• Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do. Resource Management Skills

• Time Management – Efficiently managing one’s time.

• Work Context – Exceptional verbal and written communication skills

• Flexible and able to adapt to different task requirements

BENEFITS

• 401(k)

• 401(k) matching

• Profit sharing

• Paid time off

• Paid sick leave

• 6 paid holidays

• 2 floating holidays

• Family leave

• Health insurance

• Health savings account

• Dental, vision, life, accidental death & dismemberment insurance

• Short-term and long-term disability insurance

SCHEDULE

• Full-time position with regular business hours, Monday to Friday.

• Travel required throughout Central and Upstate New York to meet clients face-to-face.

WORK LOCATION

• In-person and field-based role headquartered out of Syracuse, NY.

• Travel across the greater New York area required; relocation support available for qualified candidates.

If you’re a driven, self-starting individual with an interest in technology, client engagement, and long-term growth, we encourage you to apply for the Sales Engineer Trainee position at Syracuse Time & Alarm.

Job Type: Full-time

Compensation: $50,000 base salary + commission (experience-based)

Location: Syracuse, NY (must relocate if not local)