Our History

Syracuse Time & Alarm Co., Inc. is a locally owned and operated professional company serving Central New York since 1981.

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About Wistia

In the beginning, the product lines consisted of time clocks, wall clocks, security and fire alarm systems. Over time, we hired new employees with diverse strengths and talents that continue to complement our capabilities. This was the key to our continued growth and success.

Today, we still sell and service the same product lines that we started with, but we also handle a whole lot more. Syracuse Time & Alarm Co., Inc. continues to grow and expand. We are invested in our operations and have the most up-to-date training, experienced employees, a fully stocked fleet of vehicles, and three locations to serve the community. Your local hospitals, police departments, fire departments, military installations, and businesses throughout our area would agree…”Our Concern Makes The Difference”.

Executive Team

John R. Urciuoli


John R. Urciuoli is the company’s founder and CEO. He started Syracuse Time & Alarm Co., Inc. in 1981 in Camillus, NY. The company quickly grew and moved to their first location in Warners where they expanded to 8 employees. Within 6 years they outgrew this location and moved operations to Dewitt. Growth continued and the company purchased the current headquarters location on Burnet Ave in Syracuse.

The company currently has over 45 employees with 3 locations supporting the Commercial, Industrial, Health Care, Governmental, & Educational Markets throughout Upstate New York and Central New York.

William P. Dibble


William Dibble graduated from Baldwinsville Central Schools in 1982. In November of 1982 he started with Syracuse Time & Alarm Co., Inc. as a technician and later became the service manager in 1987. In 1996 he received his certification in Fire Alarm Systems NICET Level III.

In 1999 he became Director of Corporate. In this capacity he proceeded to define many of the company’s processes in developing proprietary software.

He is currently the President of the company and continues to develop software and manage our daily operations.

John A. Urciuoli


John A. Urciuoli was seven years old when Syracuse Time & Alarm Co., Inc. was started by his father. In high school, he worked with the technicians, learning the trade. He graduated from Syracuse University with a degree in Consumer Economics and Fine Arts and then spent two years studying abroad in Hungary and Italy.

John started back with the company in 1999 and is now the company’s Executive Vice President as well as taking charge of the H/R department.

Management Team

Jill Hathorn


Eric Kunai

General Manager

Mike Riggin


Chris McAlpin


Josie Lemay


Sean Kunai



Suzanne Saba


Sales Team

Alan DeMartino

Steve Stallmann


Jeff Frost


Jason Recor


Kelly Reser

James Jaworksi


Corporate Headquarters

2201 Burnet Ave,
Syracuse, NY 13206

M-F 8am – 5pm

Tel: (315) 433-1234
Fax: (315) 463-5006

Southern Tier Office

200 Plaza Drive, Suite B
Vestal, NY 13850

M-F 8am – 5pm

Tel: (607) 722-3200
Fax: (607) 722-2124

Service and Distribution Center

6444 Ridings Rd.
Syracuse, NY 13206

M-F 8am – 5pm

Tel: (315) 433-1234
Fax: (315) 434-9181

Contact Us

Don’t compromise on security—choose Syracuse Time and Alarm to safeguard what matters most to you. Contact us today to schedule a consultation and learn more about our comprehensive range of solutions.